5 Ways to Upsell with Your POS

January 28, 2021

If you have been in retail for some time, then you are already knowledgeable about upselling and cross-selling. Heck, you are probably an expert in it. But have you ever considered trying to upsell with your POS system? That's right! Along with actually processing your purchase, your POS software could also have the ability to help you sell more! Let's discuss a few of our tips, and find out how to upsell with your POS!

-> See our products:

Keep your smaller products by the checkout.
This tip is not directly in your point of sale, but it is part of the checkout process, so that counts, right? This tip might seem obvious, but do not overlook it! All your little, lower-cost items like accessories, add-ons, or snacks--I promise you'll sell more if you set them from the point of sale. Although your customers are waiting in line or being rung-through, they will have nothing else to do but browse your amazing selection, and they may choose a few last-minutes purchases. On the other hand, if you put these items anywhere else in the shop, your customers will need to carry them around, and by the time they have made it to the checkout, they may decide they do not need it after all. Thus, rearrange those smaller things and see the difference it makes!
Have product suggestions when clients are checking out.
This strategy to upsell with your POS functions for both online and brick and mortar shops. Wise tips based on your customers' purchase history or the goods they are going to buy are a excellent way to upsell. While cashiers and servers are always able to upsell themselves, it is more efficient to have an extension in your POS which auto-suggests instead. In this manner, your cashiers do not have to worry about coming up ideas at the last moment. This strategy even more effective if you have got a customer-facing display, so your client can see the suggestions with no cashier even having to say anything.

This strategy works wonders for online shops also. Although your customers are shopping in your webshop, a pop-up showing personalized recommendations will be extremely powerful.
Get a Points and Rewards system.
Customers are more inclined to pay more if they believe they are getting a wonderful deal. That is why Points and Rewards systems are crucial--each purchase makes them feel like they're getting something. A excellent way to upsell with your POS is to notify your customers when they have accumulated almost enough points to win something. Perhaps they will need to invest twenty more dollars and they will win a discount. They'll be more inclined to spend more because--well, who does not need a discount?
Assess customer purchase history.
Customer information is possibly the number one most important thing in earnings. If you wish to upsell with your POS (or sell anything in any way, really ), you will need to understand what your customer wants! The ideal POS systems, such as Oliver POS, log client information so that you can effectively keep track of your clients. If your POS does not have this choice --you may require a new one! Using a fast scan of your clients' history can tell you some vital information. By way of instance, if your client purchased something a couple of weeks before, ask them how they are doing with it, and propose other goods as add-ons or to make improvements to the product they have. Based on what they have previously bought, you know what they like to buy, how much they are willing to spend, and you can make an educated guess about what they might like to buy next.
Have a customer-facing display .
As mentioned before, this works wonders when you have an extension which makes product suggestions or in case you've got a points and rewards program. The visual of personalized recommendations, amazing add-ons, terrific sales, or how many points they have accumulated, will inspire your clients to purchase more. Additionally, with the screen displaying all of this information, your team's jobs will be a bit easier!