Top 8 Food Truck POS System Benefits
Whether you are an established fast-casual restaurant seeking to expand, or an entrepreneur hoping to deliver your distinctive cuisine to the masses, rolling out a food truck surgery may be a wise play. In 2017, earnings for the food truck sector reached $960 million, which reflects 7.3 percent increase over the previous five decades. Not too shabby for a simple kitchen on wheels.
While clients love the affordable choices and different fare that food trucks provide, they also require quick service. Many won't tolerate waiting in a long line at the same time you contend with an obsolete order process and an old cash register.
If there's one gap between conventional restaurants and food trucks, it is that both require a POS system to achieve maximum operating efficiency. So, as you assess food truck POS systems and solutions, start looking for these eight must-have capabilities.
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1. A Small Footprint and Benefits of Use
You've invested a whole lot of time and creativity in your food truck idea. Please do not blow it with a bulky POS system which takes up precious space and gets in the way. Make sure it's compact enough to conserve as much counter space as possible.
A food truck POS should also be simple to use so that your new employees can use it like a pro. Before you purchase POS applications, ask the solution supplier to get a demo of this system. You will want to determine how many clicks it takes to input a normal sequence, add modifiers, and finish an whole transaction from beginning to end.
2. Real-time Reports and Analytics
If you would like real insight into your food truck company, you will want access to real-time reports and data. Contemporary point of sale applications should not just provide you revenue summaries but also drill down to the nitty-gritty information. Some reports to look for when you are assessing food truck POS systems are:
- Revenue reports offering a summary for a particular period, but also details such as sales by hour, change reports, and sales by location.
- Inventory reports to supply you with inventory valuation and let you know when you are running low on merchandise.
- Labor reports to allow you to know how much you are spending on additional workers.
- Client reports that allow you to know who your best customers and their preferred fare.
- Merchandise reports so that you understand what your best and worst selling menu items.
- Payment accounts that tell you just how much dough you can expect on your cash drawer at the end of the day. Additionally, money from credit card transactions which you may anticipate your payment provider to deposit in your bank account.
Data from reports such as these will enable you to make intelligent data-driven decisions like how to maximize the profitability of menus things, optimize orders to prevent food waste, and worker scheduling to control labour costs.
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3. A Customer Loyalty Program
Many food trucks create a raving fanbase who love sharing their discoveries on social networking. A food truck POS using a customer loyalty program can let you recognize these loyal customers, engage with them, and reward them for their devotion.
Like most companies, the Pareto Principle probably applies -- 80 percent of your revenue comes from 20 percent of your clients. Heal that 20 percent like VIPs if they participate with you on social networking or in the walk-up window. Furthermore, if your POS system integrates with a CRM (customer relationship management) system, you can segment your marketing list and provide loyal customers insider advice about your next place, new menu options, and much more.
4. Always-on Mode
When you are serving clients at a remote place, the incorrect food truck POS system can place you at the mercy of (the sometimes uncertain) internet connectivity. This unpredictability makes it vital that your food truck POS and payment processing have offline modes.
Ask about this operation and explore what connectivity redundancies you may have, like using cellular service once the web isn't available. Also, make sure that all communication methods are secure and safeguard payment information and your company from data breaches.
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5. Adaptability
Food trucks possess unique workflows, so it is critical your POS software enables you to create menu alterations on-the-fly to keep your operation running smoothly. You won't always have the luxury of earning menu changes before the day begins or you might have to make changes as the day goes on and stock depletes.
Another critical element to bear in mind about your mobile company is sales tax. Based upon the jurisdiction where your food truck is stationed, it will almost certainly be your responsibility to collect sales tax at the point of purchase.
Since different municipalities have different tax rates, you are going to have to adjust the sales tax in your own menu items as you journey from one place to another. Ensure that your POS system supports multiple tax rates, and it is easy to switch back and forth between them and add new ones as needed.
In addition to sales tax, your POS software should allow you to quickly change menu pricing on-the-go. While your specialty empanadas may have the ability to fetch $12 on a street corner in new york, that price might be a bit too steep for customers at a central Pennsylvania food truck festival.
6. Employee Management
The quick pace within a food truck does not leave much time for verifying workers' clock-in and clock-outs, changing schedules, and keeping an eye on overtime. A food truck POS system should include employee management features that automate the daily tasks that will assist you maintain control of workers and labor costs.
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7. Convenient Online Ordering
One reason customers frequent your food truck is for advantage. So, what if you could make their experience more convenient? Allowing customers to place online orders to minimize their wait in your own food truck will have appeal to many of your clients -- particularly for those on their way to work or with limited time for lunch.
Make sure that the food truck POS system lets you accept online orders efficiently, without the need for a worker to re-enter them. If you aren't prepared to accept online orders today, ensure that your food truck POS system is flexible enough to give you the choice to expand your company in the future.
8. Mobile Payments
If you wish to find additional ways to engage with clients and meet their expectations for efficiency and speed, explore food truck POS systems that support alternatives like self-serve kiosks, mobile POS, and mobile payments such as Apple Pay and Android Pay. By picking a POS solution that offers you the capability to engineer the sorts of experiences your customers want, you will have a higher probability of staying competitive.
With more competition, you want to find ways to provide not just the best food but also the best customer experiences. POS systems that can provide you with capabilities like these can be smarter, more future-proof investments for a growing business.
The Bottom Line
Food Truck Operator reports a food truck investment of less than $100,000 can earn $250,000 to $500,000 each year. To maximize those profits, however, you should not cut corners on an essential part of your performance just like a food truck POS system. Choosing a inexpensive system merely to check a box in your to-do listing will have a similar effect on your business as picking cheap ingredients for your menu. Make a wise investment that provides you the food truck POS features and performance you want to operate your business, grow your business, and offer exceptional customer experiences.
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