The Best Way to open up a beauty salon, barbers and hairdressers safely
The salon entry
The safety measures have to be advertised before clients set foot on your salon or barbers. Be certain that you email or text your clients with information on your own guidelines before their appointment so that they may be ready to comply with them. You also need to ask clients to arrive no more than five minutes before the appointment time, so they aren't waiting in the salon and being exposed to others more than is necessary. It's an excellent idea to present a hand sanitiser in the entrance of the salon and ask all clients and employees to use it upon their arrival and departure.
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Organizing the treatment area
Treatment areas will need to be two metres away from one another. If your workstations are permanently stationed nearer than this to one another, you might need to think about taping off areas and lowering your capacity. Use floor marking tape to indicate every work place and to show clients and other employees how far back they ought to stand from each area.
If treatment areas cannot be spaced two metres apart, you might want to invest in certain counter position or floor standing transparent screens, which provide a safe barrier between clients, especially if used in combination with face masks and shields. This allows for great social interaction with other people, while still preserving social distancing. This is the best solution for hairdressers and barbers.
"Where 2 metre social distancing cannot be maintained, such as when providing a remedy, the individual providing the service must wear additional protection along with any that they might usually wear. "Department for Business, Energy & Industrial Strategy and The Rt Hon Alok Sharma MP [1].
The UK government advice states that this additional protection ought to be 'a transparent visor that covers the face, or using a screen or other barrier that protects the professional as well as the customer from respiratory droplets caused by sneezing, coughing or talking' (Department for Business, Energy & Industrial Strategy and The Rt Hon Alok Sharma MP, 2020).
Once your treatment places are marked out, you'll have to make certain that staff will be protected from disease from clients while they carry out the treatment. It's absolutely essential that your beauticians and hairdressers are supplied with the appropriate PPE. For this market, this means maintaining a continuous supply of face masks, face shields and gloves, all which will usually have to be disposed of after one use to be able to lower the risk.
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But, nail technicians will be spending the majority of the treatment session in touch with a client's hands, which carries a greater risk of virus transmission. In these conditions, it's sensible to use transparent countertop sneeze displays which form a barrier between the beautician and the client. They are critical for stopping viruses traveling from someone's nose or mouth when they talk, cough or sneeze to the individual sitting opposite.
These screens must be utilised along with masks, gloves and guards, as the displays do still have openings in the bottom to permit for the hands to match, which might allow tiny quantities of droplets through.
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Think about Using digital displays
Hair and beauty salons are recognized for providing customers with a high degree of customer service, whether it's with a range of magazines to read while you wait, or with the supply of a beautiful cup of tea. Unfortunately, social distancing and hygiene measures means that these tiny luxuries that clients enjoy are not likely to be provided in the not too distant future. This doesn't mean there are not other ways to create the service your customers get more enjoyable though.
A terrific alternative to a choice of magazines might be to give entertainment using digital displays. They could only be operated by employees, which reduces transmission of infections through touching. You could use these displays to show advertisements for your own company, to be able to gain additional customer interest in your services and it has the capacity to assist you up-sell your services and increase revenue in the long term.
Following the treatment
When the treatment has concluded, you must continue to maintain the safety measures until the client has left the premises. Neither staff nor clients should remove their face coverings and gloves till this stage. Be certain each disposable mask and pair of gloves is disposed of in a closed-top bin to stop any possible airborne contamination.
Ideally, you'd ask clients to pay the complete amount when booking online or over the phone beforehand, but when this isn't possible, using sneeze displays will also be expected at the reception desk where customers are paying. Many beauty and hair salons offer customers a physical loyalty card or business card they provide to clients as they leave to attempt to keep their company, but this isn't a terrific idea when trying to minimise contact.
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Latest constraints mean that handing customers a sheet of card isn't ideal when it comes to hygiene, but you could work around this by asking customers if they wanted to supply their email address so you could send promotional supplies, or perhaps be added to a digital loyalty scheme to keep an eye on any rewards they may collect.
Though this has been a challenging time financially, particularly for the service sector, offering customers discounts or rewards will help to drum up more business and keep current customers coming back and spending more money. Studies indicate that 'an increase in customer retention of only 5 percent may equate to an increase in gain of 25 percent' [2]. Not only that, but repeat clients are more likely to pay'around 67 percent more' in your enterprise.
Please be aware that this information was correct at the time of publication. We recommend checking gov.uk to make sure the advice you use is current.
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