Retailer Must Reads: Counting Down Vend's Most Popular Posts of 2019
As you know, everybody at ConnectPOS is continually cheering retailers on and we need nothing more than for you to be successful. And part of doing this giving you insightful content with hints and pointers that you can (hopefully) put to good use.
In accordance with this, we thought it would be a terrific idea to look back at a number of the Connectpos site's biggest hits in 2019. We rounded up our top 10 most-read posts of this year and compiled them in a handy place.
If you're trying to kick off strong in 2020, we highly recommend you add these to your reading list!
1. 34 Small Business Ideas for Your Retail Store
Whether you are an aspiring retailer who would like to set up shop for the first-time or a seasoned merchant who wishes to bring a new twist to their company, this post is likely to stir up your creative juices! We have hand-picked 34 promising retail business tips you could start or increase your present offerings. Check it out!
2. 9 Examples of Superior Customer Support in Retail (and How to Apply Them to Your Shops )
Irrespective of what year it's, decent customer service never goes out of fashion. It's no surprise that our 2nd most popular post of the year is are our post on serving shoppers better. This specific article does not only give you a rundown of customer support ideas, additionally, it provides examples of actual retailers which are doing an awesome job in delighting the current customers. Take a look and see if it is possible to emulate them on your biz.
3. Taking a Physical Inventory Count: 10 Practical Tips to Make the Task a Whole Lot Easier
If you are an inventory-based merchant, then you understand how important it is to run physical stock-takes. It is a tedious job, but someone must do it. And in order to become prosperous, it's work that has to be undertaken regularly. That will help you do that, we created a practical guide to physical stock counts.
4. 7 Kinds of Sales Promotions in Retail (and How to Implement Them)
Promotions will continue to be an important component in retail advertising in 2020 and beyond. However, not all of promos are created equal, and the ideal offer depends upon the retailer, the item, and the client. It is not always easy to navigate the intricacies of retail promotions, and that's why we created this article that talks about the many types of promotions you could implement -- and the best way to choose which one is perfect for you.
5. 15 Retail Skills Every Sales Associate Should Have (and How to Develop Them)
In an age when customers can buy pretty much anything they want with the tap of a finger, brick-and-mortar retail shops will need to work a whole lot harder to drive traffic and sales. This is where your in-store associates arrive in. Your front-line staff will play a vital role in engaging and converting your clients, and they need the perfect skills to successfully do that. This post provides an overview of what those skills are and how you can develop them on your team.
6. 8 Kinds of Retail Experiences That Keep Customers Coming Back
Make no mistake: the merchants who will win in 2020 will be those that have the ability to offer rich and persuasive experiences to in-store shoppers. And if you are wondering how you can do that, look no further than this post. It sheds light on the top 8 kinds of adventures that wow today's clients, and provides examples of stores which are offering them.
7. Liquidating Old and Surplus Inventory: 10 Smart Ways to Eliminate Excess Stock
Every merchant has been there: you purchase too many units of a product and are not able to sell all of these. What do you do with your excess inventory? Turns out, a lot. This guide walks you through the ways which you could move excess inventory and gives expert-backed suggestions to advertise, sell, or unload surplus inventory.
8. How to Improve Your Profit Margins: 10 Strategies to Enhance Profitability
Generating massive earnings is great and all, but if your margins are too tight -- or worse, non-existent -- then your company is doomed. That is why improving profitability should be on peak of each merchant's to-do list. In this guide, we offer 10 suggestions that will help you maintain a healthy bottom line. From bettering your brand and perceived value to streamlining your operations, you will get a handful of pointers which you can use to enhance your profitability.
9. How to Deal with Difficult Clients: 11 Proven Tips for Retailers
Handling difficult customers can be... well, difficult, which explains the reason why you need to exercise caution and care when confronted with not-so-pleasant shoppers. If you are in a loss at how to do exactly that, this report has you covered. In it, you will find advice on diffusing situations and turning hard customers into raving fans.
10. 7 Event Suggestions to Try On Your Retail Store
Ever wanted to throw an in-store occasion but not sure where to begin? Then this report is a must-read. It is packed with ideas and real-life cases of retail occasions done right. Take a look and see how you can set the examples and pointers to work on your own retail events in 2020 and beyond!
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